Shipping & Returns

Shipping Policy:
We offer fast and reliable shipping throughout the UK. Orders are typically dispatched within 1–2 business days. Once your order is shipped, you’ll receive a tracking number via email.

Shipping Partners: Royal Mail, UPS, DPD, Evri
Delivery Time: 1–3 business days (UK Basingstoke)

Return Policy:
We want you to be completely satisfied with your purchase. If you're not happy, you can return the product within 30 days of receipt. Products must be returned in their original condition.

To initiate a return, please contact us at support@thamesserver.com with your order number.

Refunds will be processed within 3–5 business days after the returned item is received and inspected.